Privacy Policy
Last Updated: September 4, 2025
At Halsion, Inc. ("Halsion", "we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. We want you to be fully informed about the information we collect, how it is used, shared, and protected, and the choices you have with it.
This privacy policy (the "Policy") applies to all information collected through our website located at halsion.ai (the "Website") and/or any related services, sales, marketing or events (we refer to all of these collectively in this Policy as the "Services").
If there are any terms in this Policy that you do not agree with, you should immediately discontinue use of our Services. If you have any questions or concerns about our disclosed practices with regards to your personal information, please contact us at support@halsion.ai.
Table of Contents
- Table of Contents
- When We Collect Personal Information
- Types of Personal Information We Collect
- How We Use Collected Personal Information
- How We May Disclose Personal Information
- Your Rights And How To Exercise Them
- Online Tracking Technologies and How To Opt Out
- U.S. State-Specific Notice
- Security & Retention
- Children's Privacy
- Links On Our Services
- Changes To This Policy
- Contact Us
When We Collect Personal Information
We collect personal information when:
- You sign up for our Services or create an account
- You visit or interact with our Services, including uploading content or using our AI tools
- You purchase or upgrade to a paid subscription plan
- You engage with our support team or otherwise communicate with us
- You view or interact with our emails or other communications
Types of Personal Information We Collect
We collect the following categories of personal information:
Information you provide directly to us:
- Account Information: When you register for an account, including your name, email address, and password
- Billing Information: When you purchase our Services, including your credit card and billing information, billing address, and payment history
- Support Communications: Information from your interactions with our support team, which may include your name, email, and any details you provide about issues or questions
- Content and Inputs: Any content you upload to our Services, including images, videos, text prompts, and other materials you use with our AI tools (collectively, "User Content"). Note that User Content may include any type of information, some of which could be deemed 'sensitive' under various privacy laws
- Generated Outputs: The AI-generated content created through our Services based on your inputs
Information we automatically collect during your visit to our Website:
- Usage Data: Information about how you interact with our Services, including which AI tools you use, frequency of use, subscription plan usage, and feature utilization
- Website Analytics: IP address, device information, browser type, operating system, date/time of visits, pages viewed, page response times, URL clickstreams, how long you stay on our pages, and what you do on those pages
- Technical Data: We may use cookies, beacons, pixel tags, and other similar technologies to collect additional information automatically as you interact with the Services, to personalize your experience, and to measure the performance of our Services
Information from third parties:
- Third-Party Authentication: When you sign in using third-party services like Google or other authentication providers, we may receive certain profile information
- Analytics Partners: We may engage third parties to provide additional information about how users interact with our Services and marketing efforts
Our Website and Services are designed for users 18 years of age and older. We do not intentionally collect any personal information from minors under the age of 18. If you believe we have obtained personal information from children, please contact us at support@halsion.ai and we will delete it.
How We Use Collected Personal Information
We use the personal information that you give and we collect for the following purposes:
- To provide our Services: Including providing access to our AI tools, processing your content through our models, generating outputs, and managing your account and subscription
- Customer support: Responding to your questions, troubleshooting issues, and providing technical assistance
- Service improvement: To analyze usage patterns, improve our AI tools, develop new features, and optimize the user experience
- Communications: Sending you updates about new AI tools, features, subscription changes, and other service-related communications
- Billing and subscriptions: Managing your subscription, processing payments, and handling billing inquiries
- Legal compliance: To comply with our agreements, policies, and applicable laws
- Business purposes: Such as detecting and preventing fraud, maintaining business records, and protecting our users and Services
- With your consent: For any other purposes with your explicit consent
How We May Disclose Personal Information
We may disclose your information with your consent. We may also share your information with our corporate affiliates, as well as vendors or service providers who:
- Process credit card or other payments and enable subscription Services
- Help us communicate with you through email and other channels
- Provide hosting, cloud computing, and data storage services
- Manage and optimize our Website and Services
- Provide analytics and performance monitoring
- Offer customer support tools and services
In addition:
We may disclose your personal information in order to:
- Protect the legal rights of our company, our employees, our agents, and our affiliates
- Protect the safety and security of our customers or Website visitors
- Detect and protect against fraud, abuse, or violations of our Terms of Service
- Comply with law, legal process, or regulatory requirements
Business Transitions: We may disclose your personal information as part of a business transition, such as a merger, acquisition, or sale of assets. We may share your information with prospective purchasers exclusively to evaluate proposed transactions, and with companies that acquire our assets or stock.
Aggregated Data: We may disclose de-identified, aggregate, or anonymous information about our Services usage for any purpose, including improving our AI tools and understanding user behavior patterns.
Important Note: We do not sell your personal information to third parties. We do not share your User Content or generated outputs with other users unless you explicitly choose to make such content public.
Your Rights And How To Exercise Them
You have the right to:
- Access the personal information we maintain about you
- Delete the personal information we maintain about you, unless such information is necessary for compliance with our legal or regulatory obligations
- Correct inaccurate personal information we maintain about you
- Opt-Out of certain uses of your personal information, including:
- Email marketing: you may unsubscribe from our commercial email list by following the instructions provided in the email or by contacting us
- Certain analytics and tracking technologies as described below
Account Management: You can manage many of these preferences through your account settings. For other requests or if you need assistance, you can exercise these rights by contacting Halsion at support@halsion.ai.
Content Deletion: You can delete your User Content and generated outputs through your account interface. Please note that some content may be retained in backup systems for a limited time as described in our retention policy below.
Online Tracking Technologies and How To Opt Out
We use cookies, pixel tags, and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our Services
- Measure the performance of our AI tools and features
- Improve user experience and optimize our Services
Managing Cookies: Your browser lets you remove or reject cookies, including our analytics cookies, at any time. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Analytics Opt-Out: You may opt out of certain analytics tracking by adjusting your browser settings or using browser plugins designed to block tracking.
U.S. State-Specific Notice
Halsion discloses the categories and types of personal information collected and disclosed in the sections above. Halsion does not 'sell' or 'share' personal information, as defined by any U.S. state privacy law.
California Residents: Under California law, you have additional rights regarding your personal information. You may request information about our data practices and exercise rights to access, delete, or correct your information as described above.
Other State Rights: Residents of other states with comprehensive privacy laws may have similar rights. Please contact us to learn more about rights that may be available to you.
Security & Retention
We have implemented reasonable security measures designed to protect your personal information from unauthorized access and disclosure. These include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Monitoring for suspicious activities
However, it is important that you understand that no website, Internet-connected device, or online platform is completely secure. We cannot anticipate all potential misuse of your information and cannot guarantee absolute security.
Data Retention: We generally retain personal information for as long as necessary to provide our Services and as required by law. Specifically:
- Account Information: Retained while your account is active and for a reasonable period after account closure
- User Content and Outputs: Retained according to your account settings and deletion requests, with backup copies stored for a limited period
- Usage Data: Retained for up to 2 years for analytics and service improvement purposes
- Legal Requirements: Some information may be retained longer if required by law or for legitimate interests such as fraud prevention
For more information about our retention practices, please email us at support@halsion.ai.
Children's Privacy
We do not intentionally collect any personal information from children under the age of 18. Our Services are designed for adult users. If you believe we have obtained personal information from someone under 18, please contact us at support@halsion.ai and we will promptly delete such information.
Links On Our Services
Our Services may contain links to other websites or services. We do not control what information you provide to, or is collected by, these third-party websites. We encourage you to read the privacy policies or statements of other websites you visit, as their practices may differ significantly from ours.
Changes To This Policy
We may revise this Policy from time to time as our Services evolve or as required by law. When we make material changes, we will notify you by email or through a prominent notice on our Services. We encourage you to review this Policy periodically to stay informed about our privacy practices.
The effective date of the latest version will always be displayed at the top of this Policy.
Contact Us
If you have any questions about our privacy or security practices, or if you would like to request access to, correction of, or deletion of your personal information, you can contact Halsion:
Email: support@halsion.ai
We strive to respond to all privacy-related inquiries within 30 days of receipt.